Return Policy

Return & Refund Policy

Thank you for shopping with us! We value your business and are committed to providing quality piercing jewelry and supplies. Please review our return and refund policy below.

Final Sale Items

Due to health and hygiene regulations, all body jewelry is final sale and non-returnable, even if unused. This is to ensure the safety of all our clients and their customers.

Defective or Damaged Items

We carefully inspect all products before shipment. However, if you receive an item that is defective, damaged, or incorrect, please contact us within 5 business days of receiving your order.

To process your request, please provide:

  • Order number
  • Photo(s) of the item and packaging
  • Description of the issue

Approved claims will be eligible for a replacement or store credit.

Anodized (Custom Colour) Jewelry Disclaimer 
Please note that anodized titanium jewelry is coloured through an electrochemical process.

While we will always do our best to achieve the exact colour requested, results may vary. 

Certain shades may appear similar when voltages are close together (for example, gold and rose gold), and pieces may show subtle hints of neighbouring colours. Because of these natural variations, exact colour matching cannot be guaranteed and is not considered a defect.

Returns for Non-Jewelry Items (Tools, Supplies, etc.)

Eligible non-jewelry items (e.g. tools, packaging materials) may be returned within 14 days of delivery if:

  • The item is unused, unopened, and in original packaging
  • You have received return authorization from us
  • Return shipping costs are the responsibility of the buyer.

    Refunds & Store Credit

    • Refunds (when applicable) will be processed to the original method of payment within 14 business days after we receive and inspect the return.
    • Store credits are available upon request and will be issued via email with a custom code.

    Return Process

    1. Contact us at piercerschoice@gmail.com to initiate a return request.
    2. Once approved, ship the item(s) to the return address provided.
    3. Include your order number and name inside the package.

Owner & Head Body piercer

Frances S

As a body piercer with nearly ten years of experience, I have learned what my clients want and need in their jewelry. I have always had a passion for piercing and curating pieces that make my clients feel beautiful and confident. I take my position with piercing seriously and I personally stand by my work. I hope you enjoy decorating your piercings as much as I do creating them.

media & online Design

Calvin M

Being a barber for nearly 20 years I have always had an eye for design. Being apart of Frans team to has been an amazing journey. I look forward to designing new products and finding exciting ways to showcase them online for you.

Love of the game

Our Mission

We are committed to the art of piercing and delivering the best quality jewelry possible. Bringing access to products used by the professionals right into your hand is our goal. Every piercing lover should have the best chances in their healing journey and we strive to bridge that gap.